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Frequently Asked Questions

 

Is speech pathology effective via telehealth?

 

Yes! Research consistently shows that speech pathology delivered via telehealth is as effective as in-person therapy for many communication and swallowing services across children, adolescents, and adults. Large systematic reviews and studies (including those published in the Journal of Telemedicine and Telecare, International Journal of Speech-Language Pathology, and supported by Speech Pathology Australia) demonstrate comparable outcomes for:

  • Speech and language therapy

  • Voice therapy

  • Cognitive-communication therapy

  • Social communication

  • AAC assessment and intervention

  • Parent coaching and education

 

Telehealth offers the added benefits of:

  • Improved access for rural and remote clients

  • Reduced travel and fatigue

  • Therapy in the client’s natural environment

  • Increased family and carer involvement

 

Bethany uses evidence-based telehealth platforms and adapts assessments and therapy to ensure safety, quality, and clinical accuracy.

 

Who is telehealth suitable for?

 

Telehealth is suitable for:

  • Children, adolescents, adults, and older adults

  • Clients with communication, voice, fluency, and cognitive-communication needs

  • Many swallowing assessments (screening, mealtime observation, education, and management planning)

  • People using AAC

  • Clients in rural, remote, aged care, or home settings

 

If face-to-face is more appropriate, this will always be discussed and arranged.

 

What conditions can a speech pathologist help with?

 

Speech pathologists support people with:

  • Speech sound and clarity difficulties

  • Language and understanding difficulties

  • Autism and neurodivergent communication

  • Voice and professional voice use

  • Stuttering and fluency

  • Memory and thinking skills for communication

  • Swallowing (dysphagia)

  • Stroke, brain injury, Parkinson’s disease, MND, dementia

  • AAC and alternative communication needs.

 

Do I need a referral?

 

Referrals are welcome but not always required.You may be referred by:

  • Your GP

  • A paediatrician or neurologist

  • A Support Coordinator

  • An aged care facility

  • A family member

  • You can also self-refer

 

For Medicare EPC/CDM and some funding types, a GP referral is required. 

 

Is speech pathology covered by the NDIS?

 

Yes. Speech pathology is a core NDIS support under “Capacity Building – Improved Daily Living”. Bethany works with:

 

  • Self-managed participants

  • Plan-managed participants

 

She provides NDIS-ready reports, goal support, and functional recommendations.

 

What happens in the first appointment?

Your initial appointment includes:

A detailed case history

Assessment of communication and/or swallowing

Discussion of goals and priorities

A clear therapy plan and recommendations

Written summary and next steps.

 

How do I know if speech pathology will help me or my family member?

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A free 15-minute Discovery Call is available to:

 

  • Discuss your concerns

  • Determine whether speech pathology is appropriate

  • Recommend the most suitable service pathway

  • Answer funding or referral questions

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